Frequently Asked Questions & Rules Please Read

How do I get a quote?

Pick your cottage.

Choose your date.

How many guests,

How many dogs. (2 Only)

Then you will see full quote with taxes.

You do not need to enter your name unless you are booking.

However, if you are requesting a booking

Whether through Airbnb, Vrbo, or a direct reservation

You Must provide your full home address, email address, your cell phone number, phot ID

All information Must be accurate and complete.

If any required information is missing or incorrect

Your reservation may be canceled and your payment forfeited.

How to get a hold of us? During hour 11am-9pm

Best way is to call or text us. 330-565-1699

What’s Included

In‑Room Comforts

Each cottage is stocked with fresh linens, including sheets, a comforter, a blanket, and four pillows per bed.

Towels and washcloths are provided according to the number of guests on your reservation,

Extra towels available upon request for a small fee.

Shampoo, conditioner, and body wash (Mane ’n Tail and Dial) are supplied in every bathroom, along with a hair dryer.

Televisions are located in each bedroom and the living room,

Equipped with Spectrum Cable and Roku. High‑speed Wi‑Fi is available throughout the cottage.

Toilet paper, tissues, and two rolls of paper towels are included.

Morning Essentials

Complimentary K‑Cups, Maxwell House and Folgers coffee, tea, sugar, honey

Regular and French Vanilla creamer are provided to make your mornings simple and enjoyable.

Dog‑Friendly Amenities

For guests traveling with dogs, including dog dishes, lint brushes, and waste bags.

Complimentary treats from Ruff Life on the Lake are also included.

Shared dog park

Kitchen Amenities

Each cottage features a fully equipped kitchen stocked with dishes, cups, utensils, and basic cookware.

Pots, pans, a toaster, microwave, and essential spices are provided.

A Ninja Dual Coffee Maker is available along with complimentary K‑Cups.

Full cleaning supplies, sweepers, and tools for managing messes or dog hair are also included.

Cleaning Supplies

Each cottage includes a Swiffer, sweeper, lint brushes, and basic cleaning products.

Entertainment & Connectivity

High‑speed Wi‑Fi is available throughout the cottage.

Spectrum Cable and Roku TV are provided in both the living room and each bedroom.

Outdoor Features

Outdoor amenities include a gas grill and a propane fire pit; each supplied with one propane tank.

Additional tanks are available for purchase.

Guests will also find an outdoor seating area and accessible power outlets for charging devices outside.

Minimum Night Stays Required

May 2 Nights

June & July - Minimum 7 nights

Our 7 nights include:

Extra Bath Towels

One Tank Propane for Grill & Fire Pitt (You can purchase an extra tank upon booking)

August- September 12th Minimum 3 Nights

October 2 Nights (We will do one night)

We as of right now have no openings for Thunder on The Strip. Were booked out for the next 6 years.

If one or more of the nights you would like to stay are showing as unavailable, please give us a call.

We can try to accommodate your stay.

Damages & Guest Responsibility

We reserve the right to charge your credit card for damages or excessive cleaning after your stay.
Please report any issues within 20 minutes of arrival to avoid being held responsible.
All maintenance and cleaning are completed before your arrival to ensure everything is in working order.
Guests are expected to supervise their group. Any property damage or theft—indoors or outdoors—will result in additional charges.
Do not move or take indoor furniture outside.

Smoking Policy

All cottages are NON-SMOKING indoors.
Smoking is permitted outdoors only. Use the wall-mounted cigarette dispensers.
Do not dispose of cigarette butts indoors—violations will result in a $250 cleaning fee charged to your card.

Payment & Deposit Information

Accepted Payment Methods

Credit card and cashier’s checks (unless pre-approved by owner)
Checks must be received 14–20 days before arrival

Booking Requirements

Must be 25 years or older to book and stay
Families are welcome!
Must have correct email address
Must have correct cell phone number for text messages
Must upload ID
Must Sign Renter Agreement

Payment Schedule Deposit

50% deposit due at time of booking (non-refundable)
Final payment due 14 days prior to arrival
“The final payment is an automatic release from your card.
If your card is declined, you’ll receive a link to update your payment method.”
If the requirements are not fully taken care of before your booking it WILL be automatically canceled.
After the full balance is paid, the reservation becomes fully non‑refundable.
If you cancel after paying in full — even the next day
Payment is forfeited because we are unable to re‑book the cottage on short notice.

💳 Security Hold Policy – $300.00 Hold

Will be collected 7 days prior to arrival and released 3 days after check-out.

This is a temporary hold, not a charge. Your card is only charged if damage

Missing items, excessive cleaning, unauthorized guests, or rule violations occur.

For stays of 7 nights or longer, the hold will automatically re-authorize every 7 days.

This remains a hold, not a charge.

Security hold helps us protect our cottages and keep rental costs reasonable for all guests.

The vast majority of guests never have any issues and receive their hold back in full.

As long as the property is respected and house rules are followed,

You will not have any concerns regarding the security hold.

If you are a returning guest, please call us ahead of time

We may be able to adjust the hold amount based on your positive rental history with us.

Cancellations & Refund Policy

We understand that plans can change

We always try to be fair. Here’s how our cancellation policy works:

Emergency Rebooking Courtesy

If a genuine emergency comes up

We will gladly help you move your stay to another set of dates within the same calendar year,

for the same number of nights. This is a one‑time courtesy, based on availability, and does not include refunds.

Door Code

🔐 Door Code & Check‑In Details

You will receive your door code the day of arrival by both email and text message.

On the day of arrival (between 9 AM and 11 AM), you’ll receive a message with, your door code

Step‑by‑step check‑in instructions
Your Wi-Fi network name
Your Wi-Fi password

📧 Make Sure Your Contact Info Is Correct

Dog Policy No Cats

Dog Fee: $45.00 per dog (Full Stay)
Dog Limit: Maximum of 2 dogs, each up to 65 pounds
Please raise the blinds if you leave your dog alone in the cottage.

Dog-Friendly Property Guidelines

We welcome well-behaved dogs only. If your dog is reactive to other pets, noises, or crowds, please make alternative arrangements.

Barking Policy:
Continuous barking is not allowed. If a complaint is received, you’ll receive one warning.
A second complaint may result in immediate eviction with no refund.
Clean up all pet waste from the yard. Doggie bags and a dedicated dog waste bin are provided.
No other pet's dogs only. No cats or other animals.
You are financially responsible for any damages or excessive cleaning due to your pet.

Excessive Cleaning Fee: $250.00

If your dog sheds heavily, please do not allow them on the beds. Bring your own comforter or blanket.
Please clean up and sweep any dog hair.

No wet dogs are allowed inside the cottage.

Extras Provided for Your Pup

Complimentary doggie bags
Homemade treats
Small dog dishes
Sofa protector covers—please keep these on when your pet is on the furniture.

General Information

All cottages feature updated plumbing and electrical systems—please do not flush wipes, even if labeled “flushable”
Recent renovations include:
New Roofs & Windows
Complete remodel of Oreo's Dream & Rustic Getaway
Brand New Furniture & Appliances
New Window Units in Hunter's Hide-Out & Celling Fans
Butterfly Escape New Celling Fans

Parking

🚗 Parking Policy – Please Read Carefully
Each reservation includes one parking pass for one vehicle only.
You may purchase one additional parking pass prior to check-in only.
Upon booking you can choose extras to purchase please do so at that time.
Additional guest vehicles must park on the strip if a second pass is not secured in advance.

🔒 Important Reminders
Vehicles without a valid parking pass will be towed.
Guest parking is located across the street in the lot marked: KCD Cozy Cottages Parking Only (look for the lights)
Do not park on the grass, in the street, or on neighboring properties.
Please ensure vehicles do not block the driveway or guest parking lot.
🚙 Owner Vehicle Notice You may see the owner's vehicle parked in the driveway. This may be a Honda Pilot, Chevy Blazer, or another vehicle displaying a visible parking pass.

Terminix‑Backed & Guest‑Supported

Our cottages are professionally sprayed every 90 days.

If you notice anything in between, we can only address it when you tell us.

🧺 Laundry Services

We do not offer on-site laundry facilities.

Nearest laundromat is conveniently located at Indian Creek Campsite, just a short drive away.

Cleaning & Trash

Guests staying 6 or more days must take trash out on Sunday night. Position the bin so the arrow faces the street.
A cleaning checklist will be provided on the refrigerator. Help us keep our cottages tidy for all families to enjoy.

Before You Leave

Please double check your belongings—we are not responsible for lost or left items. Anything left behind will be discarded
On hot days, please leave the air conditioning units turned on
Your safety and the safety of our team is a top priority—we follow all federal, state, and local health regulations
If you're feeling unwell prior to your visit, we kindly ask that you reschedule your stay
We thoroughly sanitize after each visit, focusing on high-touch areas like light switches and door handles
A cleaning checklist is posted on the refrigerator for your peace of mind
Please help us keep the cottages clean so every guest enjoys a fresh and welcoming space

We realize this may seem like a long list of rules.

We truly wish they weren’t necessary,

Past experiences have shown us that clearer expectations help protect the cottages and ensure a great stay for everyone.

These cottages are our home, and we take a lot of pride in keeping them clean and cozy.

Thank you for understanding and for helping us maintain the space for future guests.